Compiled by Stacey Murrell, Executive Director, The Arc of Hanover
Joy Shannon has been a dedicated volunteer with The Arc of Hanover. Earlier this year, she was nominated for Hanover County’s 2026 Spirit of Volunteerism Awards in the "Spirit of Purpose" category. In her three years with us, she has developed a strong understanding of our mission, values, operations, and goals. Her experience, commitment, and operational knowledge will help ensure a smooth transition as she steps into the new role of Assistant Manager for The Arc of Hanover Thrift Store.
"Please join me in congratulating Joy and welcoming her to The Arc of Hanover staff team," says Stacey Murrell, Executive Director for The Arc of Hanover. "We are excited to have her continue supporting our organization and community in this new capacity."
Joy Shannon is an artist, photographer, writer, wife, mother to five.
How many years have you served with The Arc of Hanover and where have you served?
Joy Shannon: I have been a volunteer with The Arc of Hanover for over three years. I have served on all teams with the exception of the Board of Directors. I have even traveled with Truck Team volunteers. I work with members of the IDD community (intellectually and developmentally disabled) and have assisted four members in ongoing efforts to train in specific job skills.
I serve on the register team, the Warehouse team, in all aspects from sorting to pricing to cleaning product and merchandising those items on the retail floor.

What are your main responsibilities as Assistant Store Manager?
Joy Shannon: The main responsibilities of the Assistant Thrift Store Manager are to collaborate with Kim Thompson, the Thrift Store Manager, on Store and Warehouse operations, to provide on-floor volunteer support and supervision, to support in-Store marketing and sales, and to back up Kim during high-volume or needed coverage times.
What goes in your coffee?
Joy Shannon: Espresso with a dash of white. No sugar, no flavors.
What do you do when you're not at the Store?
Joy Shannon: I work for my five children when not working at The Arc of Hanover and am deeply grateful that my husband cooks us all breakfast each morning.
You may love the whole Store, but what is an especially favorite area and why?
Joy Shannon: My favorite is the mission-focused efforts in being a support/coach to IDD community members and I'm very honored when they request me to be their support person during their shifts. My favorite physical area is the U-shaped area in Warehouse I that starts at the sorting table and moves into the pricing area and then into carts to be cleaned and placed on the retail floor.
I also love finding a place on Warehouse II shelves to help bring joy to our bargain shoppers during our monthly Warehouse Sales -- and some items finding the proper recycle path.
What is your favorite color to wear?
Joy Shannon: White! [Stacey adds: "She is one of the only people who can wear white in the Warehouse and not leave with stained white items. Magic?"]
What would you (or DID you) buy in the holiday area?
Joy Shannon: I have my eye on a set of dishes that are holiday-themed but are the same material as my regular dishes, Ironstone from Japan.
You are well traveled. What is a favorite destination?
Joy Shannon: I have traveled to many countries and to places in the U.S. I love the mountains. In the United States, I love the Rocky Mountains and internationally, I love the Alps.
You can read more about Joy and her "Spirit of Purpose" nomination as well as how to become a volunteer with The Arc of Hanover in the Volunteer section of our website.
Photo cred: Katrina VanHuss
If you want to help people in Hanover County with intellectual or developmental disabilities via The Arc of Hanover, donate here.
If you are a disability self-advocate, parent, caregiver or concerned citizen interested in writing a blog post for The Arc of Hanover -- on family relationships or any subject -- please contact Sue Jeantheau, Communications Committee, at sue.jeantheau@thearcofhanover.org.




